Billing and Refund Policy

This Billing and Refund Policy explains how payments, renewals, cancellations, and refunds work for purchases made through the Rug Owners Association website at https://rugowners.com/.

If you have billing questions, contact us at contact@rugowners.com or call +1 656 888 0018.

Prices for memberships and other paid items are shown at checkout or on the purchase page. Prices may change, but changes will not affect a current paid term.

Taxes may apply depending on your location and the type of purchase. Any applicable taxes will be shown during checkout.

You agree to keep a valid and current payment method on file for any paid plans or subscriptions.

Memberships and subscriptions renew automatically unless you cancel before the renewal date shown in your account or during checkout.

You may cancel renewal at any time through your account settings or by contacting us. Canceling stops future charges but does not automatically refund the current billing period.

Unless required by law, Rug Owners Association follows these refund rules:

• Membership fees are generally non refundable once the term begins
• Duplicate or accidental charges will be corrected and refunded
• Billing errors will be reviewed and resolved if reported promptly

Please contact us before starting a chargeback. Chargebacks may result in temporary account limits while the issue is reviewed.

If a payment fails, access to paid features may be paused until payment is successfully completed.

Rug Owners Association
6027 Coral Bay Road
Tampa, Florida 33647
United States

Email: contact@rugowners.com
Phone: +1 656 888 0018
Website: https://rugowners.com/

Effective date: December 22, 2025

• Prices are shown before you pay.
• Subscriptions renew unless canceled.
• Refunds are limited unless required by law.