Rug Resources & Care
Ever been surprised by a higher bill after your rugs were already taken away?
The common pricing trap ROA
Some companies quote low prices upfront, then raise them once your rugs are out of your hands. At ROA, every estimate is honest, every detail explained, so you always know exactly what you’re paying for.
How price surprises usually happen ROA
You’ve probably heard this story before, or maybe even experienced it yourself:
A company quotes a low price to pick up your rugs, but once they arrive at their facility, the story changes. Suddenly, there are “extra treatments,” “unexpected damages,” or “odor problems” that require more money. By then, your rugs are already gone, and you’re left with two bad choices, pay more, or risk your rugs not being returned in time.
What ROA does differently ROA
At the Rug Owners Association (ROA), we believe rug owners should never face this kind of uncertainty. Our mission is built on transparency, trust, and total protection from hidden charges and price manipulation.
Here’s how we make sure that never happens to you:
Free In Home Consultation ROA
Before any service begins, a rug expert visits your home, inspects your rugs, and identifies every issue upfront, stains, repairs, odor, color risks, or moth damage. Nothing is hidden or guessed.
Transparent Written Estimate ROA
You receive a clear, itemized quote with no fine print, no surprise add ons, and no vague “starting from” prices.
Verified Service Providers ROA
Every company in the ROA network is contractually required to honor the agreed pricing and complete the work as promised.
Project Manager Oversight ROA
A dedicated project manager monitors the process, ensuring your rugs get the right treatment, at the right cost, and reports back to you at each stage.
Quality and Price Guarantee ROA
If anything changes or an issue arises, ROA stands beside you until it’s resolved fairly. Your satisfaction and trust come first.
The ROA approach to pricing ROA
Some rug companies attract customers with “too good to be true” prices, and unfortunately, they often are.
At ROA, we prefer honesty over marketing tricks. Our goal isn’t to charge less, it’s to make sure every dollar you spend truly delivers the value and protection your rugs deserve.
When you work with ROA, you’ll never have to wonder what’s really included in the price, because you’ll already know.